The AI conversation swings between existential warnings and relentless launch hype. For anyone actually shipping products, neither extreme is useful. What matters is a grounded question: does this feature genuinely help the user, and can we ship it safely, transparently and within our means?
We treat AI as a tool with sharp edges. We're explicit about where it's used, keep humans in the loop for anything consequential, and design for graceful failure when a model is wrong. Responsible isn't the opposite of ambitious — it's what makes ambitious AI products last.

